Q. = I made a reservation for a resort in Athens Greece form a list of Athens hotels or Greek hotels a travel agent or an internet site suggested to me. After getting there to my surprise the hotel did not meet with the standards which was told I will soon be getting. Example there is no swimming pool, no private WC, and no tennis courts. Is the Athens hotel owner or Greek hotel owner responsible?employee scheduling
A. = The responsibility towards the consumer is entirely the organizer’s and/or the travel agency’s, that is to express the tourist agent, where the consumer bought the organized travel package, and this is even for the services that are not produced or given by the organizer and or travel agent directly, but by other collaborating enterprises (example, hotels, organized excursions, transportation services, etc). Therefore beware when reserving a Athens hotel from an internet site.
Q. = What is the task to reserve a room or an apartment in one of many Athens hotels or in the Greek hotels generally speaking?
A. = Customers should keep in touch with the owner or management of Athens hotels or Greek hotels and make his reservation request by phone or fax or email or by telegraph.
Q. = What is the most common procedure to make sure that a request has been accepted?
A. = Within 3 days, owners or management of the Athens hotels or Greek hotels generally speaking, that are thinking about your reservation should send you a solution to tell you should they accept the reservation for renting any one of their rooms or apartments requested by the customers. Owners should answer in writing or by telegraph or email or by fax stating that they accept the reservation requested by the clients.
Q. = I made an inquiry about several reservations I need in hotels in Athens Greece. What is a reasonable deposit you ought to pay for reservations in Athens hotels or in Greek hotels generally speaking?
A. = The owners of Athens hotels or Greek hotels can ask an advance as high as 25% of the full total of price of the stay for the days reserved. The deposit though shouldn’t be inferior to the rent of 1 day. The reservation is considered complete with the payment of the deposit which was determined and with the written acceptance of the reservation by the hotel owner.
Q. = I made handful of reservations for different hotels in Athens
Greece. Can I cancel the reservations I created for any or some of the Athens hotels or generally Greek hotels?
A. = When one reserves rooms or apartments section of a sophisticated of any Athens hotels or Greek hotels, to be used for a predetermined time period and the rooms are used for area of the period, the consumer has to pay the Athens hotel owner with half the purchase price which was agreed for the time scale which was not used by the customer.
Q. = Imagine if the consumer informs in writing at the very least 21 days ahead of the reservation dates he has changed his plans?
A. = If the consumer informs in writing who owns any Athens hotels at the very least 21 days ahead of the reservation dates, then the consumer is exempted from the compensation he needs to pay. The master of any Athens hotels is obliged to return the deposit which was collected.
Q. = Should we understand that any reservation may be cancelled
21 days prior to the time of arrival and the clients are legible for full refund?
A. = Yes, this is correct.
Q. = I stayed overnight in a resort in Athens Greece. I must say i liked this place and don’t want to leave this hotel which is cheaper compared to the other Athens hotels or generally Greek hotels. Do I need certainly to leave?
A. = The renting of Athens rooms or Athens apartments section of a Greek hotel complex is considered to be for 1 day only, unless otherwise agreed between hotel owner and customer.
Q. = Concerning hotels in Athens Greece or Greek hotels, at what time does one need certainly to leave Athens hotels or generally Greek hotels to ensure that extra charges don’t occur?
A. = In the case that the Athens hotel owner or the consumer really wants to dissolve the lease agreement, the consumer is obliged to vacate the Athens rooms or Athens apartments which are section of a Greek hotel complex not later than 12 o’clock noon. By residing in the rooms or apartments beyond 12 o’clock noon and not later than 18:00 o’clock the consumer is obliged to pay half the rent. If the consumer stays in the premises after 18:00 o’clock, he’s obliged to pay the rent for the whole day. If the consumer denies paying the rent, then the owner has the right to get rid of from the rooms or apartments, the customer’s and his luggage and or belongings.
Q. = I made several reservations for Athens hotels in Greece. I will soon be arriving late in certain of them. Do I have to pay for the whole day for renting these Athens hotels or generally Greek hotels?
A. = The predetermined day of arrival is calculated entirely are you aware that rent, not taking into consideration enough time of arrival. If you arrive say 1:00 am or anytime, you will need to pay for the whole day. The day of departure isn’t calculated, unless the consumer does not vacate the room. He should vacate the room not later than 12 o’clock noon.
Q. = After creating a reservation from a list of Athens hotels in Athens Greece, at my surprise there clearly was a mix-up… The master of one of many Athens hotels informs me that I don’t have a place to stay at the specific Athens hotel or Greek hotel? What’re my rights?
A. =. The Athens hotel owner owes to truly have the rooms or apartments which are section of a Greek hotel complex, and which the consumer reserved either by way of some type of writing, telegraph, fax, or email or with a contract employee scheduling.
Q. = What happens if who owns one of many Athens hotels does not have the accommodation?
A. = If the owner does not have the accommodation which is reserved, the Athens hotel owner is obliged to ensure the customers’ stay in an other Greek hotel of same at the very least class, in the exact same city, and with the exact same comforts and conditions as those that are advertised for his own Athens hotel. Also in this instance, who owns one of many Athens hotels owes to pay the expenses of transport and the difference in price that by any chance may exists between his own hotel and another one. If it’s difficult to get an alternative solution hotel, the owner is obliged to refund the consumer with the full total of price of the stay for the whole period. It’s prohibited for who owns any Athens hotels or Greek hotels to accept a reservation from a group where more beds are essential that the people the hotel is licensed for. If the owner accepts a reservation for more beds than what he’s permitted, a demotion of the hotel category to a poor class for twelve months will take place.
Q. = After dealing with the hotel which I reserved from a list of Athens hotels in Greece, in the exact same area I came across a better and cheaper hotel down the road. Should I pay for the remainder of my reservation with first Athens hotel or generally Greek hotel?
A. = If a room is leased for a certain time, the Athens hotel owner doesn’t have the right to cancel the lease ahead of the agreed time period, unless the consumer: a) violates the hotel regulations b) has a disease or illness that is contagious or is suffering from other illness or disease that could cause nuisance to the remaining customers of the hotel c) Violates the most popular manners.
Respectively the consumer needs to: a) Accept the Athens room or Athens apartment which is area of the hotel complex which was reserved by himself or by his representative, unless this is not what he reserved. b) Keep consitently the Athens apartment or room around the conclusion of reservation period which was agreed, otherwise the consumer is obliged to pay the owner with the sum corresponding to half the rent of all remaining days which were reserved, where in fact the daily rent could be the agreed price of an over night stay. All of the above could also take effect in case where the consumer did not arrive at the Greek hotel at the predetermined date of arrival, except in extreme cases such as for instance acts of god example earth quakes etc, and which includes to be proved with concrete evidence. The lease agreement between Athens hotel owner and customer is considered fair and powerful, provided that there exists relative documentation or evidence, example a written reservation confirmation.
This information is designed to help customer who have questions about Athens hotels, or hotels in Athens or Greek hotels or hotel apartments and rooms. If you think there is something fishy about your reservation you can contact, E.O.T the Greek organization of tourism or the tourist police in Athens Greece.